Grout issue

Joined
10 Nov 2012
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London
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United Kingdom
Hi,
We recently had these floor tiles laid and I am trying work out what's wrong with the grout. I hope it's clear from the picture, the grout is beige but some parts look grey and I suspect the grey is the cement. Beside getting the tiler back (I expect that would be fruitless), what is the remedy? Remove as much material as I can and re-grout?
Thanks in advance.
 

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Grout is completely different colour.
Not a spill that needs washing off? That's what it looks like.
Soda and vinegar or escalate to to grout cleaner if soap and water don't work
 
I tried the soda and vinegar. I did it twice on a small section to be sure but that made no difference.

>Is it grout or an excess of adhesive?
I don't know.

It didn't starting out looking like. The tiles were laid about 3 months ago. No one recalls spilling anything on them either.
There's a couple of close ups in case there are clues.

1000113047.jpg
 

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Looks like something has spilt.
Try a grout cleaner.
If that fails regrout
 
Light coloured grout on floor tiles must be avoided at all costs.
Years ago a customer insisted on having beige grout on kitchen floor tiles.
I sent her an email confirming that it would get stained and it wasn't covered under my warranty.
A few months later she called me because...the grout was stained!
She ended up paying again to have it all removed and replaced with dark brown.
 
Looks like dirt from where mop water has dried. Small wire brush and neat floor cleaner should be tried first to elimate it being surface muck.
 
Looks like something has spilt.

1000113047.jpg​


Indeed it looks like hairline cracks have developed along the length of the tiles. That might mean that the tiles are moving slightly. It might be a trick of the light. Before doing anything, I would investigate further.
 

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