We appear to be having Hive issues out of nowhere, I wondered if anyone is knowlegable about this?
We self installed Hive a couple months back, it was easy enough in terms of fitting the receiver, our system is gravity fed with a condensing boiler, following the instructions without issue. We left our old thermostat on the wall as we heard conflicting views regarding whether it was still needed or not. Ever since this has worked fine, normally our system allows for hot water on its own or heating which will heat the hot water automatically (both heating and hot water lights are active on receiver). As of today we not cannot have the hot water on without the heating also coming on, it does not show as lit up on the receiver, we just notice all the radiators heating up. No changes have been made to the system since yesterday, the only recent change at all was getting a smart meter installed last month, any ideas what we can do?
We self installed Hive a couple months back, it was easy enough in terms of fitting the receiver, our system is gravity fed with a condensing boiler, following the instructions without issue. We left our old thermostat on the wall as we heard conflicting views regarding whether it was still needed or not. Ever since this has worked fine, normally our system allows for hot water on its own or heating which will heat the hot water automatically (both heating and hot water lights are active on receiver). As of today we not cannot have the hot water on without the heating also coming on, it does not show as lit up on the receiver, we just notice all the radiators heating up. No changes have been made to the system since yesterday, the only recent change at all was getting a smart meter installed last month, any ideas what we can do?