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Honeywell Galaxy 2-12 C012 stuck on Engineer mode

Discussion in 'Alarms, CCTV & Telephones' started by wavef63, 17 Jul 2020.

  1. wavef63

    wavef63

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    Hi all,
    I have a Honeywell Galaxy 2-12 C012 and I can't seem to get it out of the engineering mode. I've entered the engineer code followed by ENT button.
    It just shows "Status Unset" for a few seconds then goes to the menu options.
    When I press ESC button it comes out of the options menu and onto the main screen which shows ENGINEER MODE on the top line and the time / date on the line below.

    I can set and unset the alarm as normal using the user code / fob, just don't know how to get it out of the engineer mode.

    I've seen on other post's people discussing similar issues but they get a message saying "Status Unset 01 Event". I don't get any events showing, just "Status Unset".

    Would appreciate any help.
     
  2. Bigsosij

    Bigsosij

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    Eng code and esc
     
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  4. GalaxyGuy

    GalaxyGuy

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    Can you enter the engineer code but instead of pressing 'ent' after the last code digit, press the 'esc' . The panel should test for tampers and as long as none are present and no faults, the panel should exit eng mode.
     
  5. wavef63

    wavef63

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    Thanks for getting back to me guys. I managed to find a random forum where someone else had a similar issue and had fixed it.

    In order to fix it I had to:
    1. Enter the Eng code
    2. Press esc key
    3. Enter 112233
    4. Press enter key

    This got me out of engineer mode.
     
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