Hotpoint fridge freezer not cooling/freezing

[Caoimhe Kelly]

Hi,
We bought a brand new Hotpoint fridge freezer just over a week or so ago. The model number is FFU3DX1. It was working perfectly until tonight. I woke at 1.30am and went to get a drink from the fridge. I noticed that the water wasn’t very cold. I also noticed that the fridge isn’t making any noise at all, no fan noises, no humming sounds, nothing! I opened the freezer and the food has begun to defrost. I tried adjusting the temperature using the temperature control but it’s still not cooling. I also tried switching the plug to a different socket but still nothing. I’ve checked that the trip switch on the electric board is on and it is. The light inside the fridge comes on when I open the door so I’m not sure if it’s an electrical fault. It had been working fine up until this point

 

[Alec_t]

Welcome to DIYnot!
If the light comes on then the fault is more complex than a blown fuse. Clearly the compressor isn't running, but there could be several reasons for that. Regardless, it's a warranty job if a quick peek doesn't reveal a simple cause such as a motor wire disconnected.

 

[Caoimhe Kelly]

It’s back working again. After reading the manual and watching a few YouTube videos, I pulled it out from the wall a bit to let the air circulate behind it better. I’m not sure if that’s what fixed the problem or not.