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Hotpoint fridge freezer not cooling/freezing

Discussion in 'Appliances' started by Caoimhe Kelly, 21 Jul 2021.

  1. Caoimhe Kelly

    Caoimhe Kelly

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    21 Jul 2021
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    Country:
    Ireland
    Hi,
    We bought a brand new Hotpoint fridge freezer just over a week or so ago. The model number is FFU3DX1. It was working perfectly until tonight. I woke at 1.30am and went to get a drink from the fridge. I noticed that the water wasn’t very cold. I also noticed that the fridge isn’t making any noise at all, no fan noises, no humming sounds, nothing! I opened the freezer and the food has begun to defrost. I tried adjusting the temperature using the temperature control but it’s still not cooling. I also tried switching the plug to a different socket but still nothing. I’ve checked that the trip switch on the electric board is on and it is. The light inside the fridge comes on when I open the door so I’m not sure if it’s an electrical fault. It had been working fine up until this point
     
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  3. Alec_t

    Alec_t

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    Location:
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    Welcome to DIYnot!
    If the light comes on then the fault is more complex than a blown fuse. Clearly the compressor isn't running, but there could be several reasons for that. Regardless, it's a warranty job if a quick peek doesn't reveal a simple cause such as a motor wire disconnected.
     
  4. Caoimhe Kelly

    Caoimhe Kelly

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    It’s back working again. After reading the manual and watching a few YouTube videos, I pulled it out from the wall a bit to let the air circulate behind it better. I’m not sure if that’s what fixed the problem or not.
     
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