Appears that the top bolt is not moving as, when the handle is unlocked and turned, the bottom part of the window can be opened (flexed) a bit, but the upper part won't budge.
Remove the handle and gearbox from a working window. You will then know how it all works and can get the codes/sizes to order a gearbox in advance.
The take the glass out of the window and bend/wiggle. Push out at the bottom while using a stiff scraper at the top to wiggle the window up and down
If you need to find a tradesperson to get your job done, please try our local search below,
or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Please select a service and enter a location to continue...
Are you a trade or supplier? You can create your listing free at DIYnot Local