Hudson Reed Genie shower tower (AS361), dripping help.

[cho511]

Inset square fixed head continues to drip. I disconnect water pipe to shower head and switch off the power, but the water still coming from the pipe.
I enclosed the video and the photo of the back of tower ,can anyone help me which part i need to order to fix the problem, please?
I contact Hudson Reed customer service ,they can't help at all because the unit is DISCONTINUED.
So far what i try (pic 3) i swap the head unit and washer to hand shower unit, but no luck, still keep water drip on head unit.

 

[Alec_t]

Welcome to DIYN!

I disconnect water pipe to shower head and switch off the power, but the water still coming from the pipe.

Didn't you close off the water supply to the pipe?

 

[cho511]

Welcome to DIYN!

Didn't you close off the water supply to the pipe?

Yes,the only way stop the dripping is close off the main water supply.

 

[nightmare build]

Dud you find a solution to this problem as mine doing the same so appreciate advice if you solved it. Violet