It was most likely my thread!..
It just seems a bit daft, assuming this is/was a common thing, to blame cylinder heat loss on losses through the cylinder insulation.
Found this, but I don't think it's much help in explaining yours
C-Plan System boiler and tank location
Hi, My daughter has just purchased a house with a C-Plan boiler system installed. The boiler and tank used to be next to each other in cupboard, but the pervious owner has moved the boiler to the loft. My understanding is that the hot water works on a gravity feed, but with the boiler in the...
www.diynot.com

