sounds about right that really, see i told you chips away was on the blag,he would have just polished it and you would have thought he`d have done a top paint job and recomended him to evey one, i know he just a guy trying to make a livin but in these hard times its best to do a lot of work for a little price.
if you cant get your nail in it then your on to a winner and it will polish out easily enough, at the end of the day its ony a brillo pad youve used and not highly abrasive sand paper, if you tried to t cut it your self it would probably do what you want, and youve saved even more money