Please advise.
We have an Ideal HE18 boiler which is only 3years old. The issue we have is the boiler is showing the letter 'C' but is failing to light up the boiler so no flashing then permanent blue light. I think it's an issue with the hot water side of things as twice over the last 3 days we have woken up to Luke warm water but with the central heating working.
Further to this we have an issue with the central heating failing to come on when we set the timer to auto. If we put the heating on continuous it will work fine. If we set it via the auto option it will work until its programmed to turn off and then not come on again at the required time. To get it working we have to turn the boiler off at the boiler then the mains, leave it for 30secs then turn it on for it to kick into life. We have been told it could be the valve in the airing cupboard, but aren't sure.
With Winter fast approaching we are keen to get these issues resolved.
Your help and advice on either or both issues will be greatly appreciated.
We have an Ideal HE18 boiler which is only 3years old. The issue we have is the boiler is showing the letter 'C' but is failing to light up the boiler so no flashing then permanent blue light. I think it's an issue with the hot water side of things as twice over the last 3 days we have woken up to Luke warm water but with the central heating working.
Further to this we have an issue with the central heating failing to come on when we set the timer to auto. If we put the heating on continuous it will work fine. If we set it via the auto option it will work until its programmed to turn off and then not come on again at the required time. To get it working we have to turn the boiler off at the boiler then the mains, leave it for 30secs then turn it on for it to kick into life. We have been told it could be the valve in the airing cupboard, but aren't sure.
With Winter fast approaching we are keen to get these issues resolved.
Your help and advice on either or both issues will be greatly appreciated.
