inside panel of the double glazed bathroom window cracked

[shan70]

Good Morning All,

I got a message from my agent that the tenant called to report that during the recent cold spell the inside panel of the double glazed bathroom window unit had cracked. They quoted £50 for replacing it.

But my friend said it should be outside panel if it cracked due to temperature differences.

£50 is not much but I am bit annoyed by repairing something every month for this tenant. They had 2 very naughty kid (8, 10 years). I already dealt with door change, bathroom leaking, kitchen cealling, door loack twice, garden fence etc in 8 months time. My previous tentant stayed for 4 years and after first year there was no repair at all. The house build in 1980 and of good quality. We actually took it for ourselves but then due to job loss I had to move 120 miles away. Due to distance I left everything to agent.

Should I challenge it based on the point that the crack should not be inside panel? Is my friend right about it?

Thanks for your time.

 

[Diyisfun]

Why dont you ask them to get it repaired via there insurance.

 

[crank39]

Good Morning All,

I got a message from my agent that the tenant called to report that during the recent cold spell the inside panel of the double glazed bathroom window unit had cracked. They quoted £50 for replacing it.

But my friend said it should be outside panel if it cracked due to temperature differences.

£50 is not much but I am bit annoyed by repairing something every month for this tenant. They had 2 very naughty kid (8, 10 years). I already dealt with door change, bathroom leaking, kitchen cealling, door loack twice, garden fence etc in 8 months time. My previous tentant stayed for 4 years and after first year there was no repair at all. The house build in 1980 and of good quality. We actually took it for ourselves but then due to job loss I had to move 120 miles away. Due to distance I left everything to agent.

Should I challenge it based on the point that the crack should not be inside panel? Is my friend right about it?

Thanks for your time.

Theres a thread on this very subject below, take a look at this link also, it give you an insight as whats going on

http://www.thewindowman.co.uk/explode.htm

 

[crank39]

Why dont you ask them to get it repaired via there insurance.

The tenant will only hold contents insurance seeing as its not their property and the dgu will come under buildings so that'll be the landlords policy

 

[shan70]

Thx, that's right I need to take it to my insurar but £50 repair cost is not worth taking to them as there will be increase in premium for the next year plus time.

I mainly interested to understand whether there are genuine issues or, my tenant is not caring enough.

Anybody knows whether the temperature condition can create windows internal panel crack.

Regards

 

[freddiemercurystwin]

Anybody knows whether the temperature condition can create windows internal panel crack.

Yes, there have been loads of posts on here with posters who's units have cracked, inner or outer panes, did you not bother to look at the link crank posted either?

Furthermore unless you actually accuse your tenant of wilfully damaging the window and risk all that that potentially entails you will just have to suck it up!

 

[HERTS P&D]

Just pay to have it fixed, it will come off your tax bill anyway.

Andy

 

[shan70]

thx Crank39 for the link, I actually missed it before. It helped me in understanding the phenomenon. I will keep it for future reference as well. I already okayed the agent to do the work. Thank you all.