issues with ideal he24isar boiler no heating or water

Joined
9 Apr 2014
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Location
Durham
Country
United Kingdom
ok so i have had various issues over the months basically the boiler does what ever it likes got a plumber out change my valve still no joy except now i cant get heatin (already didnt have water ) have 2 week old baby need to get sorted but i am not made of money any ideas the plumber is not sure what the problem is
 
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Get in a boiler engineer who does, need more details on fault, is there a display on the boiler????

Paul
 
Hi Risa1977,

Could I ask you to DM your contact details so that our technical team can give you a call and see if they can help you over the phone?

If you don't wish to do this, we suggest you contact a local Gas Safe Registered engineer to look at your boiler.

Thank you.
 
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Hi Risa1977,

Could I ask you to DM your contact details so that our technical team can give you a call and see if they can help you over the phone?

If you don't wish to do this, we suggest you contact a local Gas Safe Registered engineer to look at your boiler.

Thank you.

Am I seeing things here or has ideal joined the forum? Fair play to you ideal if this is real!

I have a fealing idealboilers may be getting quite a few dm's in the future ;)
 
Hi Risa1977,

Could I ask you to DM your contact details so that our technical team can give you a call and see if they can help you over the phone?

If you don't wish to do this, we suggest you contact a local Gas Safe Registered engineer to look at your boiler.

Thank you.

Am I seeing things here or has ideal joined the forum? Fair play to you ideal if this is real!

I have a fealing idealboilers may be getting quite a few dm's in the future ;)

Hi TCCHeating,
Yes, this is Ideal Boilers, we have been allowed to join with an 'official' account.

A number of our posts might be requesting DMs so that we can call back and try to assist directly where we can. We won't be posting advertising messages as this is not the place for that.

Thanks.
 
Well great so is every boiler company going to join? Then when someone has a problem they all go after the repair work! Is it not bad enough they try to steal the servicing work from us once we have fitted one of the **** boxes in the first place!
 
Hi Risa1977,

Could I ask you to DM your contact details so that our technical team can give you a call and see if they can help you over the phone?

If you don't wish to do this, we suggest you contact a local Gas Safe Registered engineer to look at your boiler.

Thank you.

So it would appear that Ideal can ask the OP to contact them personally to fix their boiler without infringing any forum rules.
Does that mean that an independants can do the same?

Or is ideal going to do it for free?
Will Ideal be joining the CC?
 
You got a give em kudos for sticking their neck on the line, always gonna be a slagging match, especially in the CC :LOL: :LOL:
 

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