Looking for ways to maintain notifications from a Risco GT-600 after move to fibre

[justanotherguy]

My folks recently moved to a fibre connection, and didn't realise their alarm system would then no longer be able to call them.

I don't really know anything about alarm systems (in my own home rely on internet-connected cameras) - but looking at the box there's a panel that Google images says is a GT-600. It seems to have something called vo-comm that they set their number on.

I've set them up with an ATA, but I've read that these don't work with vocom systems (though I can't ever see it explained why - doesn't it just use tone dialling?).

I've read there are ESP32/home assistant integrations with Honeywell alarms, but I've not seen anything like that for Risco GT600.

Is the only option for them to just upgrade the system?

 

[sparkymarka]

Do they have a telephone / landline now they are on fibre ?

 

[justanotherguy]

No - there's no landline now. They were on TalkTalk but the landline number was tied to their broadband contract. That's now been ported over to a VoIP with an ATA to adapt their old DECT phone.

 

[sparkymarka]

That’s a yes then …have you tried plugging the alarm into the adaptor that the DECT phone is using ?

 

[justanotherguy]

Sorry I see what you mean.

No - I've not had a chance to get over there. I can ask them to try, but I asked the alarm company that maintains it and they said VoCOM wouldn't work with a VoIP adapter. If it's that simple, then great!

 

[sparkymarka]

It’s only dialing a phone number as any telephone would …it’s devices that use a modem to dial a server that I believe will have issues …one issue would be the line monitor if it has one …

 

[justanotherguy]

I guess there's no harm in just trying the ATA.

Regarding the line monitor - the old copper line is still physically attached but the service has stopped. Are you saying the alarm might go off if the physical connection is removed?