I've had a maintenance contract with British gas for about 15 years, and when I reported the "knocking" problem, they sent out an engineer who condemned the boiler, pointing to a faulty heat exchanger.
He then informed me that these units were no longer manufactured, and that it would be down to me to locate a replacement part (even though they have continued to take payments for my contract!).
I found a used one on ebay, but then found out that BG won't replace my heat exchanger with a used one.
I'm at the end of my tether trying to locate a new heat exchanger for my boiler, and would be most grateful if somebody could poit me in the right direction.
Thanks in advance.
MOD
split from hijacked post
He then informed me that these units were no longer manufactured, and that it would be down to me to locate a replacement part (even though they have continued to take payments for my contract!).
I found a used one on ebay, but then found out that BG won't replace my heat exchanger with a used one.
I'm at the end of my tether trying to locate a new heat exchanger for my boiler, and would be most grateful if somebody could poit me in the right direction.
Thanks in advance.
MOD
split from hijacked post