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Miele Novotronic Premier 520 W522 Please help!!!

Discussion in 'Appliances' started by Savo1, 16 Oct 2011.

  1. Savo1

    Savo1

    Joined:
    14 Oct 2011
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    Location:
    Belfast
    Country:
    United Kingdom
    Hi, my first post & I'm asking for help. :oops: The first problem was on Monday the check drain light came on, the time on the display changed to two lines & the anticrease finish & soak prewash lights came on. The drum was turning slowly a few turns to the left & right and the pump was running. The machine would remain like this despite being turned off and on, the pump constantly running. I cleaned out the filters but found no blockage. I filled the drum with water, turned it on & it drained away. There is a stain on the bottom of the machine so there may have been water in the switch underneath but I am unsure. I called out a local repair man said that the heater element was coming on at the same time as the pumup which he thought might mean I need a new circuit board. I have now removed & cleaned out all the pipes in the machine but now it has other problems...

    Now when the machine is turned on everything appears normal, the starch, Drain/spin & Separate rinse cycles work 100% On other cycles the machine fills up with water & the drum turns a few turns to the left & right and the timer counts down until about 25 miins or so and then just stays there. The water doest heat up. The cold washes are the same.

    I am at a loss what to do next, I phoned Miele and was told that it would be £100 +£1 per min after the first hour for a call out & 380 euro for a new board if its needed. I am worried that the heating element is not coming on now either so that could be another £100 on top.. The washing machine is gleaming like new & has had an easy life since we bought if from a friend who was single. The paper diagram under the lid is dated 04/2005

    Any advice? If the repair is going to cost over £400 I should just buy another machine?

    Thanks
    Andrew[/i]
     
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  3. Savo1

    Savo1

    Joined:
    14 Oct 2011
    Messages:
    7
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    0
    Location:
    Belfast
    Country:
    United Kingdom
    Well got fed up washing clothes in the bath & have been unable to repair it myself so have bought a A E G Washing Machine L87680FL. Lets hope this machine last better than the Miele which looks like its heading to the dump at only 5yo.
     
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