Hi,
What do we think of this situation from a professional stand point please?
Boiler started leaking, only dripping a bit out the bottom, so I shut of the hot water taps and the water stopped dripping. I dropped the front cover and you could see the water was dripping from the Diverter so I called an engineer out.
He said the diverter needed replacing, the part cost £250. So he went away, got one, came back and fitted it the next day (sounded like he had some difficulty from where I was upstairs, don't know...) when I came downstairs he had removed the bottom panel of the boiler which holds the front panel with all the wiring to the pcb on it and the front panel is just hanging there. I was somewhat surprised at this and mentioned it to him to which he says "it's fine", but to be honest I didn't really think so.
Then when he puts it all together again the boiler won't start because of a clicking noise coming from the pcb and then a slight burning smell. That certainly wasn't there before.
He reckoned that it must have got wet when the diverter was dripping but I'm 99% sure it didn't.
So now I'm left with a bill for a part and labour to fit a diverter to a broken boiler that still doesn't work and according to him needs replacing. Is this right? Should he have checked the pcb to make sure the boiler was functioning before buying and fitting the new diverter?
Or do we think the reason for the shorting of the pcb could be from the front panel hanging down?
The boiler is a Halstead Ace High. Photo's attached of the front panel hanging down.
Cheers
What do we think of this situation from a professional stand point please?
Boiler started leaking, only dripping a bit out the bottom, so I shut of the hot water taps and the water stopped dripping. I dropped the front cover and you could see the water was dripping from the Diverter so I called an engineer out.
He said the diverter needed replacing, the part cost £250. So he went away, got one, came back and fitted it the next day (sounded like he had some difficulty from where I was upstairs, don't know...) when I came downstairs he had removed the bottom panel of the boiler which holds the front panel with all the wiring to the pcb on it and the front panel is just hanging there. I was somewhat surprised at this and mentioned it to him to which he says "it's fine", but to be honest I didn't really think so.
Then when he puts it all together again the boiler won't start because of a clicking noise coming from the pcb and then a slight burning smell. That certainly wasn't there before.
He reckoned that it must have got wet when the diverter was dripping but I'm 99% sure it didn't.
So now I'm left with a bill for a part and labour to fit a diverter to a broken boiler that still doesn't work and according to him needs replacing. Is this right? Should he have checked the pcb to make sure the boiler was functioning before buying and fitting the new diverter?
Or do we think the reason for the shorting of the pcb could be from the front panel hanging down?
The boiler is a Halstead Ace High. Photo's attached of the front panel hanging down.
Cheers