More EU directives
- Thread starter JohnD
- Start date
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I don't know if this one has been published in the Daily Wail yet, or the Torygraph?
Do you suppoose they might be biased?
It also says
"They mean online traders will have to disclose the total cost of a product - including fees - and customers will have to actively opt-in to extras."
"Announcing the legislation had been passed, the European Commission cited the example of buying airline tickets online, when customers may have needed to actively decline optional extras such as travel insurance.
"With the new directive, pre-ticked boxes will be banned across the European Union," it said in a statement.
Customers will also be exempt from any costs of which they were not "properly informed" before placing an order and will be given a 14-day "cooling off" period for withdrawing from a sales contract. The EU's current mandatory period is seven days."
"Traders must refund customers within 14 days"
Do you suppoose they might be biased?
It also says
"They mean online traders will have to disclose the total cost of a product - including fees - and customers will have to actively opt-in to extras."
"Announcing the legislation had been passed, the European Commission cited the example of buying airline tickets online, when customers may have needed to actively decline optional extras such as travel insurance.
"With the new directive, pre-ticked boxes will be banned across the European Union," it said in a statement.
Customers will also be exempt from any costs of which they were not "properly informed" before placing an order and will be given a 14-day "cooling off" period for withdrawing from a sales contract. The EU's current mandatory period is seven days."
"Traders must refund customers within 14 days"
J
joinerjohn
Hmm "Traders must refund customers within 14 days." I wonder if Ryan Air or BMI Baby will subscribe to this??? 
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I think the idea is that they'll be forced to.
Some of the other rights look very much aimed at the likes of the Ryanair crook and their shady abuse of customers.
Especially "Traders will not be allowed to make a profit from the charge levied on customers for using a credit card"
Some of the other rights look very much aimed at the likes of the Ryanair crook and their shady abuse of customers.
Especially "Traders will not be allowed to make a profit from the charge levied on customers for using a credit card"
