Hi everyone
I have a pretty older boiler Ideal Mexico Slim line CF55 (last made in 1988)
Heating packed up Sunday , so I called out British Gas who told me I needed a Gas Valve part number V4600A1023U.
Honeywell make the part (well the one that BG came around with) but they don’t make or supply 2 small rubber seals needed to fit the part. They say that the boiler manufacturer should supply these.
So we called then and they do have these on the schematics, but they have no part number to order against.
So BG has told me that they can’t do anything and I need a new boiler. I found the engineer to be honest and on the level and he tried a lot of things to resolve the issue
I accept that my boiler is maybe due for replacement, but I can’t believe that the part replacement has been stopped for the sake of 2 small rubber seals.
Any advice on where I could go next with this?
Thanks in advance !
I have a pretty older boiler Ideal Mexico Slim line CF55 (last made in 1988)
Heating packed up Sunday , so I called out British Gas who told me I needed a Gas Valve part number V4600A1023U.
Honeywell make the part (well the one that BG came around with) but they don’t make or supply 2 small rubber seals needed to fit the part. They say that the boiler manufacturer should supply these.
So we called then and they do have these on the schematics, but they have no part number to order against.
So BG has told me that they can’t do anything and I need a new boiler. I found the engineer to be honest and on the level and he tried a lot of things to resolve the issue
I accept that my boiler is maybe due for replacement, but I can’t believe that the part replacement has been stopped for the sake of 2 small rubber seals.
Any advice on where I could go next with this?
Thanks in advance !