Next

[securespark]

Bought myself 10 pairs of keks from Next.

Only got 8. Rang CS and their solution was to give me a voucher for less than the cost of the two missing pairs.

Can't you just send me the missing pairs?

No, but you can send the whole lot back for a refund...

Awful CS...

Going to ring again tomorrow and see if I can get someone to be sensible.

 

[Koolpc]

Blimey, they have some balls!

 

[Brigadier]

Keep your pants on, SS!

 

[securespark]

 

[bernardgreen]

Love Fruit Cake? Give this Polish-style Keks a try!

It's a luxe festive dessert you deserve.

www.polonist.com

The best keks

 

[Trazor]

Bought myself 10 pairs of keks from Next.

Only got 8. Rang CS and their solution was to give me a voucher for less than the cost of the two missing pairs.

Can't you just send me the missing pairs?

No, but you can send the whole lot back for a refund...

Awful CS...

Going to ring again tomorrow and see if I can get someone to be sensible.

They only have so many options, computer will say no.