Notification after payment??

[GrahamT]

Hi

Is there a legal obligation to notify gas safe of a new boiler installation immediately after completion? sometimes before receiving payment.

I always notify straight away, but I have a feeling I'm going to have to chase a current customer for payment. Would I be in the wrong to not notify until payment received?

Regards,

Graham

 

[kevplumb]

better posted in the CC

 

[daneski88]

better posted in the CC

No please. I'd like to see answer to this, as it's not a question that involves hazardous gas work, surely.

 

[simond]

We don't GWN or register the extended boiler warranty until the customer has paid their bill.

This is normally a formality as our T&Cs state the balance is due on satisfactory completion.

If a customer wants a few days to check the system over this is normally granted, but the above still applies.

 

[kevplumb]

better posted in the CC

No please. I'd like to see answer to this, as it's not a question that involves hazardous gas work, surely.

GWN has jack to do with the customer paying up

 

[daneski88]

GWN has jack to do with the customer paying up

but is a legal obligation?

 

[adlplumbing]

GWN has jack to do with the customer paying up

but is a legal obligation?

yes on boilers but not on cookers

 

[PEDANTICVINDICTIVEMAN]

Whether it's legal or not, I be buggereded if I would notify the thing if customer not coffed up

 

[GrahamT]

I know it's a legal obligation to noftify for boilers.

More wanting to know about timescale & holding out for payment first

 

[GrahamT]

I suppose I should give you a bit more background.

This is an insurance job. A leak from a flat above fried a very old boiler. The owners were in the process of moving house and couldn't leave without resolving and wanted a replacement.
The insurance company and freeholder have been very unhelpful with them from the start; not wanting to pay for flushing etc. so it is being split between the freeholders insurance and the owners.

The flat purchasers' solicitors are after the notification and I don't want to do it until I'm paid, but want to check where I stand before I tell them that.

 

[ajstoneservices]

You have a duty to notify regardless of payment being received or not. However

 

[GrahamT]

You have a duty to notify regardless of payment being received or not. However

Sadly, this is what I suspected!

 

[Stingray13]

Balls to that you have a duty to notify, within a reasonable time, a) don't be reasonable and b) get payment first, as far as i am concerned no "work" has taken place untill the bill has been settled i think thats more than fair, you don't get your car before you pay, don't get your MOT before you pay be darned if id give into that

 

[daneski88]

Thanks to you all for not taking this into the CC - it's been interesting to follow.

 

[ChrisR]

You have a duty to notify regardless of payment being received or not.

But you won't have plod on your doorstep exactly. Hold out for your money. If they want to they can just get a CP12 to "bypass" you, but you might as well use what leverage you can.