Hello,
We selected an NFRC member to provide a new roof. The quote was fairly detailed and their website states that all new roofs carry a comprehensive guarantee. We asked about the guarantee and received an email to say that the roof was guaranteed for 10yrs and the materials carried a manufacturers 25yr guarantee. The job is nearing completion and there has been no communication other than when we have had to raise questions/concerns. I would like advice regarding what paperwork I should expect to receive re their guarantees so that if it is not presented with the invoice then I know exactly what to ask for.
Thanks
We selected an NFRC member to provide a new roof. The quote was fairly detailed and their website states that all new roofs carry a comprehensive guarantee. We asked about the guarantee and received an email to say that the roof was guaranteed for 10yrs and the materials carried a manufacturers 25yr guarantee. The job is nearing completion and there has been no communication other than when we have had to raise questions/concerns. I would like advice regarding what paperwork I should expect to receive re their guarantees so that if it is not presented with the invoice then I know exactly what to ask for.
Thanks