Phone line in to new build

[gcltd]

Hi, we have a new build but no line was fitted during build. I would assume a brand new connection would be costly plus some trenching needed up to property as we have no telegraph poles?

We own the house next door that has a bt line though? Is this an advantage?

Any advise or experience of this appreciated.

Thanks

 

[Hoover]

How is the line next door connected?

BT should be able to advise on the actual costs involved.

 

[ironsidebod]

Standard installation cost last time we had it done a few years ago was £175 even though the cable was already installed on a brand new build.

You get charged the full cost the first time the line is activated.

 

[gcltd]

Hi, well they say its free but I can't see how as they would have to dig out a trench to run the line in? I'll query it with them, I just worry they don't understand it has no line at all and this would mean a high cost of installation.

Many thanks

 

[cajar]

They'll check the post code on the computer and if no DPs (poles or underground points) match it they'll send a survey officer and offer you a price. Expect a couple of grand.

If you are prepared to lay some cable / duct yourself on your property you can reduce the cost substantially.

 

[plugwash]

If they say it's free i'd just place the order. Best case they install it for free, worst case they come back and say there was a mistake and you will have to pay to get the line installed.