Hi Arfurrr,
Are you ready for a long story, sorry to bore you all
It's become a whole messy affair. There is no original written quote just a verbal one (and yes I'm now starting to understand this is a mistake) to install a heating system into our 3.5 bedroom 2 bathroom house.
The install is being done at the same time as an extension and I asked for new radiators in the new rooms and replacement of the older existing ones (this left four original fairly modern ones). There are now 12 rads in total of which a number of these are quite small (some rooms have 2 small rads instead of one large).
Also combined into the quote where things like plumbing in new kitchen sink and bathroom, outside taps and connecting of gas meter that had to be moved.
My only other stipulation was regarding the boiler being a decent make and capable of a decent flow rate so a bath or shower and a tap could be run at the same time and based on this and speaking to friends with combis I suggested in my opinion something that can handle around 14l/m would probably suffice.
The quote for the job was given in March/April this year and the first fit work was done as the extension was being done in May. He turned up with a 25CDi to install which I was not happy at and so told him not to install it as that's not what I'd asked for. He wasn't chuffed at this so said what exactly did I want. I said I wanted a 35CDi which he went off and fetched and then hung on the wall. What I didn't realise is that the 35CDi II RSF he'd turned up with was a non condensing boiler and was different to a 35CDi, this was the next mistake.
Our first child was born in May and due to a few complications all building work stopped for a couple of months which in turn stopped him from completing the second fit.
I called him at the end of August telling him we were now ready and he finally came back to finish the work this week.
It was only when I looked in the boiler manual that was around while they were fitting it that I realised that there was no function to preheat the water which I thought the 35 CDI model did that made me check the Worcester Bosch website and realised the boiler they were fitting as not a 35 CDi and was the non condensing model.
When I raised this with him he said that the house didn't need a condensing boiler as it's exempt due to the points system.
I don't have a picture of the flue termination but can get one later but the flue terminates on the pitched tiled roof above the peak, of a single storey building and the nearest window (on second floor) is about 2.5m away and there is a large velux about 2 meters away in the other direction.
As I'm reading up on this I'm hearing about the gas work notification which I understand as the Corgi guy should notify Corgi of the install along with a copy of the exemption certificate. Is this correct? Again I'd expect him to know this but I wouldn't want to guarantee it.
I haven't seen the guys Corgi card but I did call Corgi when I got the quote and also again just the other day and gave them his name and company name to ask if he is qualified to do the work and he was registered for gas and central heating work amongst other things and they confirmed he was.
The bill has been part paid but I still owe him a further £1300 which I'm not going to pay until this is sorted out satisfactorarily.
Your help and advice is very gratefully received.
Cheers
Stu
arfurrrr said:
StuB said:
Also should I insist that the guy changes the boiler for a condensing one?
Where is your quote from this guy ? does it say owt about non condensing bolier ? Waste disposal anit a problem as your washing machine is next to the boiler, flue termination is , but manufacturers know this and produce a large range ! Have you seen his Corgi Card ? is it in date and does he have the correct qualification to work on boilers ?
Do you know about gas work notification ? Does the installer ?
can you post a picture of where the flue terminates , don`t pay owt yet .