Potterton Suprima 50L lockout .. ?call engineer

Discussion in 'Plumbing and Central Heating' started by swayzak, 17 Feb 2012.

  1. swayzak

    swayzak

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    Hi

    I inherited a 2004 Suprima after moving house in 2008.

    After a few lockouts I got Potterton to replace the PCB (free as it was one of the old dodgy PCBs).

    It's behaved itself reasonably well since.

    I did have a noisy fan replaced in 2010 - and another lockout was investigated at the same time (several components replaced .. thermistor was one I think). They also put some X100 inhibitor in.

    Has been fine since, although I have noticed some "kettling"-like noises in the morning.

    Then this morning I had a lockout - so GF had a cold shower !

    Quickly reset it before leaving for work - reset immediately.

    Could this just be an isolated lockout or the sign of something more sinister ?

    Should I wait & see if it happens again or call on my D&G Heatteam cover straightaway ?


    thanks
     
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  3. oph

    oph

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    How did you get them to do it for free :eek:
     
  4. swayzak

    swayzak

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    Because Potterton acknowledged several years ago that there was a fault. If the boiler is on their "list", they replace the PCB free of charge. Mine was :)
     
  5. Boilerman2

    Boilerman2

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    That must have been a Bl***y long list!!!
    it probalby reaches to the moon and Back!! :LOL: :LOL: :LOL:
     
  6. misterdubya

    misterdubya

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    Watchdog finally got a confession from Potterton and after this was aired on BBC1, they offered a free pcb upgrade if the boiler was a certain age iirc.

    I had several customers who got free pcbs - and everyone of them said how grumpy the potty guys were. :)
     
  7. swayzak

    swayzak

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    Any advice on my issue folks ?

    I'm guessing the suggestion will be just to call them out (as I'm paying for the annual cover !) ...
     
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  9. misterdubya

    misterdubya

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    If your covered, call em out. Its what you pay for aint it? ;)
     
  10. swayzak

    swayzak

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    I have :)

    Do you think the kettling noises & lockout could be related ?
     
  11. oph

    oph

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    and back again id have thought ;)
     
  12. gazthepottertonengineer

    gazthepottertonengineer

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    Can't have been me then ;)
     
  13. geoff@cetltd

    geoff@cetltd

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    If you're covered, get them out -you are paying for this

    Are you in a hard water area?

    could be build up of limescale or a blockage, or a CH fitter trapped in the pipes
     
  14. DIYnot Local

    DIYnot Local

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    If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.

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