- Joined
- 3 May 2021
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- 7
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Good afternoon all, I’m a new user but been reading stuff on here most the way through “lockdown” lots of good info on a variety of subjects
anyway on to the issue
We have just bought a house and I decided to install a Texecom alarm mainly due to its ability to arm and disarm using Paxton net2 door entry. I have installed these in the past with no issue, although never the wireless and with it being a new build this seems logical and also never with smartcom which seemed like a smart move
anyway system was installed in august and had been working fine then about 8weeks ago a tamper alarm triggers on zone 13 whilst I was at work I logged on remotely to the House and used winter to clear the fault
It did it again last week, only this time it then locked me out and I had to power cycle the whole system to bring it back online this is where it got fun. No fobs worked and smartcom/ winter couldn’t talk to the system and I had to enable the smartcom on the panel no biggy.
Since this I can arm and disarm no issue from the panel but the iOS app when I say full arm it comes back part arm but I can’t find anywhere that’s got part arm programmed and as I say same user code works fine on the panel ?
any suggestions ???
back ground on system design
I will be using areas and was planning over the bank holiday to activate the other areas to allow segregation of building and areas from the one alarm
zone 1 is the main house
we are only worried about setting the full alarm no need for part arm
zone2 side garage
Independent at from main house purchased sensors but not configured yet
1 x pir 1 x door contact
zone 3 car garage
1 x pir 1 x shock/ glass 2 x door contact
zone 4 workshop
1x pir 1 x door contact
All areas will be linked to Paxton in time but getting basics in place with independent systems functional before further integration
thanks in advance
andrew
anyway on to the issue
We have just bought a house and I decided to install a Texecom alarm mainly due to its ability to arm and disarm using Paxton net2 door entry. I have installed these in the past with no issue, although never the wireless and with it being a new build this seems logical and also never with smartcom which seemed like a smart move
anyway system was installed in august and had been working fine then about 8weeks ago a tamper alarm triggers on zone 13 whilst I was at work I logged on remotely to the House and used winter to clear the fault
It did it again last week, only this time it then locked me out and I had to power cycle the whole system to bring it back online this is where it got fun. No fobs worked and smartcom/ winter couldn’t talk to the system and I had to enable the smartcom on the panel no biggy.
Since this I can arm and disarm no issue from the panel but the iOS app when I say full arm it comes back part arm but I can’t find anywhere that’s got part arm programmed and as I say same user code works fine on the panel ?
any suggestions ???
back ground on system design
I will be using areas and was planning over the bank holiday to activate the other areas to allow segregation of building and areas from the one alarm
zone 1 is the main house
we are only worried about setting the full alarm no need for part arm
zone2 side garage
Independent at from main house purchased sensors but not configured yet
1 x pir 1 x door contact
zone 3 car garage
1 x pir 1 x shock/ glass 2 x door contact
zone 4 workshop
1x pir 1 x door contact
All areas will be linked to Paxton in time but getting basics in place with independent systems functional before further integration
thanks in advance
andrew