We have had a company fit a new gas/electric cooker, including control panel. They are now requesting payment but I have two issues:
1. The wire that they have installed from the CU to a cooker switch then on to a cooker outlet, has been chased into the wall where I intend to install splashback. However behind the units etc they have not used conduit so that the cable is visible and just clipped to the wall. Whilst this is not visible and therefore not an 'eye sore', is it allowed? I had envisaged it being encased in plastic conduit until it sinks into chasing.
2. On installtion, they discovered a fault with the CU which had not been a problem before:
Does this sound reasonable to you? I appreciate that without seeing/testing it yourself, it may be difficult to answer this one...
Many thanks
1. The wire that they have installed from the CU to a cooker switch then on to a cooker outlet, has been chased into the wall where I intend to install splashback. However behind the units etc they have not used conduit so that the cable is visible and just clipped to the wall. Whilst this is not visible and therefore not an 'eye sore', is it allowed? I had envisaged it being encased in plastic conduit until it sinks into chasing.
2. On installtion, they discovered a fault with the CU which had not been a problem before:
we have found faults on the RCD switch, this is breaking down and tripping out to soon, eventually this will fail completely, also the main earth reading is on the high side of normal, this indicates that the earth rod isn’t fitted correctly and could cause problems with nuisance tripping.
If we can get a replacement trip we can then replace this otherwise it will mean a new distribution board and complete test- we will get back to you on the availability.
Does this sound reasonable to you? I appreciate that without seeing/testing it yourself, it may be difficult to answer this one...
Many thanks