Bought the Worx "Handy Saw" in 2012. Only been used on light woodwork, laminate flooring, contiboard, in all 4 years. The model was the WX424.
Two weeks ago, in mid cut, it stopped, froze, completely dead ! Contacted Worx they kindly told me I was out of warranty. What a surprise, I don't think !
Took it to a local power tool repair shop in in home town. Two weeks later they said the motor had blown and they can't get spares for Worx tools anywhere. So I rang Worx UK number. Customer service referred me to espares website. No trace of the product there ? Only Worx garden tools !
Tried a couple of other power tool spares sites via Google. Again no trace of any Worx products. As the Worx Customer service person offered no Return to base repair service I must assume there isn't any !?
My view is, if a company is in this market and have no means of buyers getting Worx power tools repaired - STAY AWAY and DONT buy them !