redring electric shower stopped working

22 Dec 2009
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United Kingdom

Shower stopped working while it was on. The top two setting lights do not illuminate when the buttons are pressed. The third down comes on when the button is pushed but nothing happens, no sound, no flow. The light on the bottom 'off' button flashes as normal when pressed. Grateful if anyone could help with a solution

Many thanks
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I take it you've done the obvious checks for water supply, power reaching the device, loose electrical connections inside it and at the isolation switch....
Do you have a manual, there will be a troubleshooting guide in it, manuals can be downloaded from, common faults are thermostat/overtemp, solenoid, elements, or one of the many components on the circuit board
I do not have a Redring shower to hand. :confused:
Redring make about 30 different shower products. Please state the model you have.

Would you be kind enough to say what the "third button down" is supposed to do?
Is it the skinny latte button, perhaps? :mrgreen:


And I know this may sound flippant.
But, as an electrician, I kinda think the issue may be a plumbing one when a customer says "the light comes on, but the shower does not work"

It might be a plumbing problem, or an appliance problem, but ( rarely) an electrical problem....
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With all that copper in there, weigh it in and buy a new one.

Off topic I know, but why the loop of copper pipe on the outlet?
Surprised no one Else has spotted this, but that looks like a 2.5 or at best a 4mm cable supplying that shower. What is the kW rating of the shower?
On close examination I think your right. The Line certainly looks single core not multi-core. If my memory serves me right that makers it most likely to be 2.5 - though I've not used 4mm much recently so memory may be playing tricks.

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