Roughly 2 1/2 years ago upon recommendations I bought x4 Steinal XLED Pro 240’s. They were sourced from a local electrical wholesaler and supplied direct to them from Steinal in Peterbourgh, then fitted by a local electrician. They have been wired so that when one of the PIR’s is triggered, they all come on. Initially upon collecting the lights I was quick to pull them from the box and see what my well over £100 for each light was getting me. My initial impression wasn’t great, none of the electrical connections have any form of water ingress protection, driving rain could quite easy get past the plastic casing and in to the fitting in my opinion. As can be seen in the photo below. I raised my concern with the electrician who didn’t seem that worried about it and booked a fitting date.
Soon fitting after we had strong wind (50-60mph gusts), all 4 lights folded themselves forward so they were facing the ground. I called Steinal to express my discontent at this, and the lack of ability to fix the lights in position. For which I was met with a shrugging of the shoulders type response and actually seemed to be questioning me as if I was talking nonsense, until I offered to send the CCTV footage from the camera which sits over one of the lights.
Putting aside the aforementioned annoyances the lights had continued to work flawless until this week. I noticed an increase in the lights triggering for no reason over the last week and last night they just stayed on and now won’t go off. This morning I went to the consumer unit for and flicked the breaker off, gave it a few mins and they powered back on. The lights came straight back on and remained on since. I have been in touch with the wholesaler this morning who are going to take care of it as they’re still in warranty.
However, I do need more security lights for another building which I’ve just finished and I’m loathed to spend a fortune with a company who seem to have no interest whatsoever in customer feedback and have ultimately proved unreliable. Can anyone recommend lights that will function as the Steinal’s do (powering the others on when motion is detected) and actually last? I’ve always bought what I am told is the best and increasing finding even the ‘best’ is in reality a lump of poo. Something I am growing ever more frustrated about. Any suggestions would be great.
Soon fitting after we had strong wind (50-60mph gusts), all 4 lights folded themselves forward so they were facing the ground. I called Steinal to express my discontent at this, and the lack of ability to fix the lights in position. For which I was met with a shrugging of the shoulders type response and actually seemed to be questioning me as if I was talking nonsense, until I offered to send the CCTV footage from the camera which sits over one of the lights.
Putting aside the aforementioned annoyances the lights had continued to work flawless until this week. I noticed an increase in the lights triggering for no reason over the last week and last night they just stayed on and now won’t go off. This morning I went to the consumer unit for and flicked the breaker off, gave it a few mins and they powered back on. The lights came straight back on and remained on since. I have been in touch with the wholesaler this morning who are going to take care of it as they’re still in warranty.
However, I do need more security lights for another building which I’ve just finished and I’m loathed to spend a fortune with a company who seem to have no interest whatsoever in customer feedback and have ultimately proved unreliable. Can anyone recommend lights that will function as the Steinal’s do (powering the others on when motion is detected) and actually last? I’ve always bought what I am told is the best and increasing finding even the ‘best’ is in reality a lump of poo. Something I am growing ever more frustrated about. Any suggestions would be great.

