Removing spout on Franke Rotaflow

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2 Apr 2014
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Location
Buckinghamshire
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United Kingdom
I have a Franke Rotaflow and it is leaking from the base of the spout. I have unscrewed the cap, but cant see how to remove the spout. there is no screw and on other taps I have fixed you would turn it 90 degrees and it could pop out.

Is there a trick to how to remove the spout so I can replace the O-rings?

Thanks in advance.
 
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I've got one of these. The spout just pulls straight out - in theory.

There are two black o-rings on the spout base and as the bottom one becomes hardened with age it tends to stick under an internal lip. You need to pull the spout up and wiggle it from side to side to work the o-ring through the obstruction. A bit of silicone or vaseline might help too.
 
If it's like mine you need to rotate the spout clockwise (looking down on it) until the spout is directly over the left-hand side tap (9 o'clock position). In this position the retaining ball is aligned with the release slot. After that it's wriggle and pull.

But why not e-mail Franke directly for info and spare parts
 
I tried emailing Franke and Central services but got no replies.

I have half heartedly tried just pulling it out, but wasnt sure if I was missing something and would end up breaking it. I will just have to give it some welly!

When I try again I will turn it to 9 o'clock as well (might as well be safe than sorry)

Thanks for replying
 
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