We live in a 'new build' which is about four years old. Have noticed that a lot of the mortar along the bottom of the ridge tiles is starting to fall out. The bits that I pick up in the garden are pretty solid, but along the west facing ridge there are gaps nearly all the way along where it has dropped out. The tiles themselves look to be in place and none look to be loose. Is this something that would be covered by the NHBC guarantee, or is it true that these aren't worth the paper they're written on? Sounds like they only cover defects >£500 so even if it is covered, it looks like we're going to get stung. Seems ridiculous that we'll need to get our roof sorted out on a house that's only 4 years old. Do you think we have any claim against the builder - or is that why they pass the buck to NHBC? The original builder/property developer is a right pain to deal with and I have no doubt that if I try to get him to sort it out he'll blame the roofing contractor who will almost certainly do nothing about it - basing this on my own experience and that of neighbours in trying to get the original snagging items sorted out. How much is repointing likely to cost - or will all of the ridge tiles need lifting and reseating? What does anyone advise to do in this situation?
Frazz
___________________________
lynda, moderator
please note forum rule 9
Frazz
___________________________
lynda, moderator
please note forum rule 9