Scantronic 9853 Tamper Reset?

[JimboM]

Hi, our Scantronic 9853 alarm went off last night, put in the user code to stop it and it came up with a BELL TAMPER message on the display and I could not set the alarm again. Tried going into installer mode but when it came out again the same BELL TAMPER message appeared.
This morning I took the lid off the bell box and the anti tamper kicked in so that appears to be working OK but I now have BELL TAMPER and LID TAMPER messages on the display and can't seem to clear them, also noticed that the other keypads have a BUSY message on them.

Any ideas on what I need to do to clear the tamper messages to enable me to be able to set the alarm again?

Thanks

 

[JimboM]

Sorry should of also mentioned that I took the lid off of the panel box and the alarm didn't sound, is this because the alarm was unset and had a tamper message or does it indicate a fault?

 

[Handymanjo]

The system may be programmed to engineer reset on tamper fault.
Do you have engineer code.
Post picture of bell box,may have faulty microswitch,switch may need adjusting,damaged bel cable.

 

[scantronic]

put a link between TR and 0v and report back, that'll like out the bell tamper and then you should be able to reset with the installer code