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Secure H3747 and mains voltage

Joined
13 Jul 2025
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United Kingdom
Hi, I've just swapped out a H37XL for a H3747, I have two heating zones + water. I used the existing backplate (photo enclosed) and bypassed the two Honeywell wired thermostats by joining live and switched live together (terminals 1 & 3 - photos enclosed). The problem is that the boiler does not fire up when I try to switch on either the water or heating zones.

I see in the H3747 manual that “The receiver has voltage free contacts. A link between terminals L, 2 & 4 is required for mains voltage applications.” (photos enclosed) Is this something I need to do?

As far as I can tell the old H37XL is not voltage free meaning my system must require mains voltage and hence the above connection?

Any help appreciated!
 

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Thank you, that worked a treat! I've attached a photo for anyone else encountering this in the future...
 

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