Service due alert

Joined
18 Mar 2018
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United Kingdom
I have a Pyronix enforcer v9 system. I have an alert on my system which says “service due” but as I change the batteries myself I do not need a annual service. I have tried accepting the alert but I can seem to remove it. Any guidance would be greatly appreciated. I do have an engineers code although I have never used it.

thank you
 
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Enter engineers code
A exit back out

See if it clears

else

Enter engineer code
Change timers
Service
0 to remove interval interval
Yes
No
A to exit
 
How old is the system?
Have you changed batteries in Bell box and control panel recently?
 
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No - they were changed about 18 months ago by the engineer who must have put a service reminder on the system
 

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