- Joined
- 1 Sep 2010
- Messages
- 22
- Reaction score
- 1
- Country
I'm desperately in need of some advice from some of you highly experienced plumbers and central heating engineers.
We've just had a new combi fitted and the whole process has been a bit traumatic. Each evening we have sunk into bed exhausted after cleaning up a days worth of mess, spillages, strewn small objects (we have children), mortar stains, grinding wheel stains, blue stuff coming off joints onto carpets (could be flux?), and the contents of radiators emptied onto the driveway.
Yesterday there was a flood of water by a new radiator while the installers were in the house, and it was left to me to find it then clear it up. We had to pull back the carpet and leave radiators on for hours to evaporate the spill as it had soaked the underlay. Not a word from the plumber.
Then today, after he had filled the radiator with inhibitor, he again spilled a load in the same place then just mentioned it in passing. It reeks of chemical and I'm not sure if it'll ever come out. Again, hasn't lifted a finger to clear the spill.
Since all of that is cosmetic damage, I haven't complained, because I know how impossible it is to do work without small amounts of damage to finishes. However, the plumber having finally finished and gone home, I've looked at his other work more closely and wonder whether he has applied the same shoddy mentality to that?
I really hate to complain, so I'm coming on here please asking whether one of you can confirm the soldered joints look just about ok, or whether I should get someone in to check them over.
This is the one I'm most concerned about.
Also, should there be solder all over the carpet in the under-stair cupboard?
Would you have cleared the old cold water tank out of the loft or thrown it aside onto the insulation?
Is it safe and legal to have used duck-tape to hold the flue together?
Does the Gas safe register / Corgi cover workmanship or standards? For example, mortar was left on the driveway which I can't get off now.
Perhaps most worrying of all, the 240 volt mains supply to the boiler was left hanging around, and the switch just secured by one screw. It moves, and the plasterboard around it is so damaged that I can get my finger behind it:
I hope someone can advise. We feel a bit down about this
We've just had a new combi fitted and the whole process has been a bit traumatic. Each evening we have sunk into bed exhausted after cleaning up a days worth of mess, spillages, strewn small objects (we have children), mortar stains, grinding wheel stains, blue stuff coming off joints onto carpets (could be flux?), and the contents of radiators emptied onto the driveway.
Yesterday there was a flood of water by a new radiator while the installers were in the house, and it was left to me to find it then clear it up. We had to pull back the carpet and leave radiators on for hours to evaporate the spill as it had soaked the underlay. Not a word from the plumber.
Then today, after he had filled the radiator with inhibitor, he again spilled a load in the same place then just mentioned it in passing. It reeks of chemical and I'm not sure if it'll ever come out. Again, hasn't lifted a finger to clear the spill.
Since all of that is cosmetic damage, I haven't complained, because I know how impossible it is to do work without small amounts of damage to finishes. However, the plumber having finally finished and gone home, I've looked at his other work more closely and wonder whether he has applied the same shoddy mentality to that?
I really hate to complain, so I'm coming on here please asking whether one of you can confirm the soldered joints look just about ok, or whether I should get someone in to check them over.
This is the one I'm most concerned about.
Also, should there be solder all over the carpet in the under-stair cupboard?
Would you have cleared the old cold water tank out of the loft or thrown it aside onto the insulation?
Is it safe and legal to have used duck-tape to hold the flue together?
Does the Gas safe register / Corgi cover workmanship or standards? For example, mortar was left on the driveway which I can't get off now.
Perhaps most worrying of all, the 240 volt mains supply to the boiler was left hanging around, and the switch just secured by one screw. It moves, and the plasterboard around it is so damaged that I can get my finger behind it:
I hope someone can advise. We feel a bit down about this