I see that the pump is connected to the bath taps, these pumps are really just for a single shower, so if you have been trialing it with the bath taps open, maybe you are exceeding its design capacity.
EDIT:
Here's an alternative way to a fitting a flange to get an air free supply.
View attachment 167114
Thanks for the sketch. Is the slight uphill angle of the offsetting pipe important or just the way it was drawn? I think I saw something about this on a Youtube video but the bloke did not explain anything properly. I did ask in the comments for clarification but there has been no reply so far. I will try my idea with the pipe going further into the cylinder first as that is an easy modification, without need to drill any extra holes in the concrete ceiling.