Hi
I have this system in a flat I rent out. Tenant has just advised it's not working. When they enter the 4 digit code they're not hearing the 20-30 sec beeping 'arming/setting' sounds and the alarm doesn't appear to be setting. The sensors still go red when walked in-front of but no alarm sounds.
On the keypad all the lights down the left side (Zone 1 - Zone 8, Tamper, Attack) are not lit. The keys with numbers 0-9 are lit and the keys underneath aren't lit (Chime, Omit, Reset, Prog, Set.) Keypad same as this:
http://www.alertelectrical.com/uploads/prod/11_343_e.jpg
I'm aware there are engineering codes etc that can be entered to test/reset the system, can anyone advise as to the easiest way to do this? I'd like to try things myself first prior to calling anyone out in case it can be resolved by pressing a few keys
I have this system in a flat I rent out. Tenant has just advised it's not working. When they enter the 4 digit code they're not hearing the 20-30 sec beeping 'arming/setting' sounds and the alarm doesn't appear to be setting. The sensors still go red when walked in-front of but no alarm sounds.
On the keypad all the lights down the left side (Zone 1 - Zone 8, Tamper, Attack) are not lit. The keys with numbers 0-9 are lit and the keys underneath aren't lit (Chime, Omit, Reset, Prog, Set.) Keypad same as this:
http://www.alertelectrical.com/uploads/prod/11_343_e.jpg
I'm aware there are engineering codes etc that can be entered to test/reset the system, can anyone advise as to the easiest way to do this? I'd like to try things myself first prior to calling anyone out in case it can be resolved by pressing a few keys