This seemed to be the most appropriate forum.
I have a 12 Panel solar install ... 12 x BenQ 330W into a Solar Edge inverter
Noticed on monitor App 1 Panel has gone down (not generating)
The Panels are under warranty, but on checking the sales/installer company has ceased trading.
2 part Q .....
Does anybody know how to contact BENQ solar Panel support in UK .... hoping they do some form of advance replacement?
All my searches show plenty of BenQ sellers .... but when you try BENQ support no option for Solar Panels.
Second part - anybody had a similar issue with supplier ceased and needed to get support.
Luckily as each panel has local control ... the other 11 continue to work fine.
I have a 12 Panel solar install ... 12 x BenQ 330W into a Solar Edge inverter
Noticed on monitor App 1 Panel has gone down (not generating)
The Panels are under warranty, but on checking the sales/installer company has ceased trading.
2 part Q .....
Does anybody know how to contact BENQ solar Panel support in UK .... hoping they do some form of advance replacement?
All my searches show plenty of BenQ sellers .... but when you try BENQ support no option for Solar Panels.
Second part - anybody had a similar issue with supplier ceased and needed to get support.
Luckily as each panel has local control ... the other 11 continue to work fine.