Solid waste not flushing

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Hampshire
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Hello,

I've had a problem since the toilet in the pictures was installed. The 'P' shaped bath I chose meant that the toilet had to be installed was an offset to the waste pipe. A flexible type of pipe was used but when solid waste is flushed it often will not leave the bowl.

I'm going to get a couple of plumbers round but before I do i'd appreciate some impartial advice on my options.

Ideally I guess some change of connector would be cheapest but does this look viable or am I looking at a move of the toilet to centre it with the waste pipe. This would probably mean replacing the bath with a standard shape otherwise the toilet would be pretty much resting on it!

Thanks for the help.
 
It's a bit difficult to make out from the photos but it looks as though the pan outlet is slightly lower than the soil pipe exit through the wall.

It also looks as if you have three connectors to reach the soil pipe.

Any of the above correct?

edit: two connectors?
 
There is a rigid angled connector on the soil pipe, then what seems to be a flexible piece of ridged connector that goes to the connection on the toilet itself.

The is a fractional incline from the toilet pan connector through to probably half way along the flexible piece of pipe before a levelling off in to the soil pipe.

Am I fighting gravity with the way it's set up?
 
Obviously a DIY install going by the materials used , see more of this on a daily basis now , terrible state of affairs.

Whereby most of the good tradesman are sat at home twiddling their fingers due to being 'expensive' it's no wonder this trade is going to the dogs.
 
Every time I come across a flexible pan connector the whole installation is a shoddy one , professionals won't use these type connectors for obvious reasons , if the soil pipe is @ a higher level than the pan outlet then the stack more often than not can be altered , how many times do we see a pan jacked up on a 25mm block/offset pan con because the incompetent 'plumber' couldn't be bothered to carry out the job properly or the customer prefers cheap labour , as I said a good tradesman is getting harder to come by in this day and age , cheap cheap cheap.....possibly would of added another £100/200 @ least to the installation cost in order to alter the stack , hey ho.

Check a trade???? :lol: ..I rest my case.
 
steelmasons,

I left appropriate feedback so others could avoid him. Unfortunately I am where I am so any suggestions on how to rectify the problem would be much appreciated.
 
If, as appears to be the case, your soil pipe is higher than the pan outlet then the toilet and soil pipe needs to be removed, a new hole needs to be drilled through the wall at a lower level and then the soil pipe and toilet can be refitted. Unfortunately this might make a bit of a mess of your tiles behind the toilet, hope you have some spares!
 
It looks like the waste is going through the floor, shorten the vertical pipe.

Andy

I may be misunderstanding (or the photo is unclear) but the waste pipe is joined on the wall behind the toilet with about 4 inches clearance from the floor.

I'd assumed the 'kink' in the flexible pipe which corrected the offset between toilet outflow and soil stack connection coming out of the wall was the issue.

Is it more likely to be the lack of a downhill rather than a slalom effect which is causing my problem?

So the plumber either raises the toilet or lowers the point where it joins the main waste pipe?
 
It looks to me like this could be solved by lifting the toilet on a couple of layers of hardboard cut perfectly to the shape of the pan. Then cover them with a thick bead of sealant. Thats if gravity is the problem and there is no adjustment in the exit pipe. It looks like the toilet is spaced away from the wall to accomodate the flexible connector - if the pan was at the right level it would go straight onto a right angle connector and loose the gap. . . .
 
Poo likes to travel downhill and round smooth bends, these pan connectors have there place but probably would be better with a couple of angled ones (cant really make out the pics) if you don't want the hassle of moving the soil pipe. As said you may have to get a pattress (pts sell them) bit ugly but will lift the pan about an inch higher. Are you sure the water level is high enough in the cistern ? Try altering the water level in the short term see if it makes a difference. Or try a different diet :wink:
 

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