suspended concrete slab problem

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25 Jun 2012
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Location
Lanarkshire
Country
United Kingdom
Hello all, i would love your opinions on the problem i have with my house, i have had the nhbc take bricks out of the side of the house to be able to ascertain what type of concrete floor i have.
when the bricks had been removed we find first of all the cavity's are blocked soild above the dpc.........pretty bad start, but it gets worse, i then see that the floor system type is suspended, the concrete is wrapped in dpm, but under the slab there is a layer of polystyrene insulation board 50mm, between the under building and the slab

so this means the whole house is sitting on a layer of insulation board 50mm thick.....the nhbc say they are not going to fix the cavities or the polystyrene board issue........ and i also have damage inside the house, crack , tape pulling, nail pops that keep coming back after filling.
 
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What is the problem you are claiming? And how does your claim relate to the Buildmark Warranty?
 
Well my slab is moving up and down and causing internal damage, there are loads of houses that have had there slabs ripped out and redone, 2 have been bought back by the builder
 
Then if its within the warranty period you have a valid claim

On what basis are the NHBC refuting the claim?
 
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They are disputing the claim on the grounds that, they say I only have cosmetic damage all over my house, ie cracks, tape pulling, nails poping, every thing running off plumb and level.
See the pictures I have uploaded.
 
The Buildmark Warranty covers the cause of the damage not just the visible end result

www.nhbc.co.uk/Warrantiesandcover/Homeowners/WhatdoesBuildmarkcover

IF the cause is failure to build to the NHBC Standards and is one of the covered items then you have a claim

Get some professional advice and an independent expert's report from a specialist surveyor or company that deals with NHBC snagging. Then sue for the damages
 

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