Swann DP850A Doorphone Intercom

Joined
8 Feb 2015
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United Kingdom
Hi,
Can anyone help please.
I had the above doorphone intercom installed by an electrician.
Everthing works fine except for one huge problem.
When the buzzer on the handset goes and I pick up the handset to talk to the caller the caller can hear me loud and clear but I cannot hear the callers voice.
Any help would be appreciated.
Thanks.
 
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Probably the microphone in the panel or speaker in the handset, get the electrian back..then again it is swann!
 

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