Texecom Connect no app notifications

[andimac101]

Hello

I've had the Texecom connect system installed for some time. I used to get push notifications via the app but it has stopped. I can get email notifications and have checked that I have the option for notifications turned on but no joy. Any ideas?

 

[secureiam]

check with Texecom as they will be able to advise f theres been an outage.

I do understand they have had some issues recently, I would double check your app to see if notifications got turned off first

 

[andimac101]

Should have said that it's been some weeks now so not a temporary glitch

 

[scott1980]

Phone model? Have you checked power saving settings for the app?