Texecom Smart App - Remove App

Discussion in 'Alarms, CCTV & Telephones' started by Jagradang, 27 Nov 2021.

  1. Jagradang

    Jagradang

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    Hi,

    I have a mobile which was lost, is there any way I can remove the user code from the system. I have access to wintex and engineer codes etc.

    I'm nervous if someone got hold of my lost phone they could potentially disable my house alarm.

    Although i doubt this would happen, there must be a way too say remove all devices from the system and start adding new ones again fresh?
     
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  3. sparkymarka

    sparkymarka

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    Just change your user code …
     
  4. Jagradang

    Jagradang

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    On the keypad? Sorry I'm quite new the setup so might be a bit 'slow'
     
  5. sparkymarka

    sparkymarka

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    Yes …
     
  6. secureiam

    secureiam

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    Change user code on panel via typing in your user code, press menu for user menu, press yes.

    Scroll to change code

    As for the app you can add and remove access in the texecom cloud if you have access.

    Changing the user code at panel should stop use of app
     
  7. Jagradang

    Jagradang

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    perfect thank you everyone for the help!
     
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