Tiles discolouring

[fatplumber]

I have a customer who has supplied some tiles which discolour after fitting. I haven't fitted them but I have had to pressure test my installation to prove it isn't a leak. To be honest, I have had a leak behind my own cheap Wikes tiles for years but the tiles never changed colour. They just fell off. The suppliers are saying that there is nothing wrong with the tiles. The tiler has removed and replaced them but the new ones are discolouring too. Where should the customer go next?

 

[kbdiy]

Back to whoever supplied the tiles, surely?

 

[fatplumber]

Guess it's court then. Supplier repudiates responsibility. I hate it when customers buy heir wn gear, I've had and am having nothing but trouble with their BathStore carp. The Internet rads are Irving me grief too.

 

[tpt]

what kind of tiles? ceramic\stone? and what kind of discolouring are we talking about? got any pics?

 

[fatplumber]

Plain white glaze on biscuit. They have a bluish darkening. The first ones patterned like spreading damp.

 

[tpt]

Sounds very strange. Not something i've ever seen.

What kind of adhesive has been used?

 

[jctilingservices]

my initial thoughts were possibly porc or a stone, and grey addy used bleeding though. I suspect TPT was thinking along the same lines

 

[fatplumber]

Tiler works for quite a few local firms. Used standard flexible wall adhesive. Really top job, only a very few tiles are discolouring.

 

[tpt]

does sound like the tiles are suspect then - might be worth getting both the tile supplier and the addy manufacturer involved

 

[fatplumber]

Supplier being obdurate.

 

[tpt]

i never see the point of that!

might be worth speaking to the adhesive supplier, see if they have opinions that might help you