The plumber who installed an un-vented cylinder for us subcontracted the job to another installer without our knowledge.
It was not certified and the work was substandard and didn't comply with the building regulations. The guy we contracted with originally fired the fitter and sent someone else to rectify the work. He didn't certify it either.
We cant get the original contractor back to complete the benchmark certificate to certify that the work complies with building regs despite lots of requests. British Gas wont add the cylinder to our home care agreement without it.
What can we do?? Any advice appreciated please
It was not certified and the work was substandard and didn't comply with the building regulations. The guy we contracted with originally fired the fitter and sent someone else to rectify the work. He didn't certify it either.
We cant get the original contractor back to complete the benchmark certificate to certify that the work complies with building regs despite lots of requests. British Gas wont add the cylinder to our home care agreement without it.
What can we do?? Any advice appreciated please