We've just had our workstop installed and, from what we can see, are happy with it. However, we went for upstands - one 208mm long and the other 265mm long at 83mm high. However, when installed they came in at 79mm, 80mm and 81mm - the 265mm came in two pieces despite being on the same wall and of different heights. My kitchen tile actually rocks on the division. My kitchen tiles will slant if the upstands are not all the same height. I was told the t&cs stated that some differences in size would happen (I don't recall seeing this) as dealing with natural stone always caused size differences, despite the sizeable worktop fitting perfectly. My questions are:
Is it true that I cannot expect accurate sizing - if sizing is a potential problem surely the company should have erred on the side of caution and presented the upstands higher.
Can they not do a 265mm upstand in one piece so that there is no visible break.
I have asked for 85mm high instead of 83mm in the replacements as my fitters can sort out the height - will they do this for me.
It might seem over-the-top but this is really stressing me out. It's a lot of money and I do feel they are treating me badly.
Many thanks for you helpful replies.
PL
Is it true that I cannot expect accurate sizing - if sizing is a potential problem surely the company should have erred on the side of caution and presented the upstands higher.
Can they not do a 265mm upstand in one piece so that there is no visible break.
I have asked for 85mm high instead of 83mm in the replacements as my fitters can sort out the height - will they do this for me.
It might seem over-the-top but this is really stressing me out. It's a lot of money and I do feel they are treating me badly.
Many thanks for you helpful replies.
PL
