Veritas R8 Installation help PLEASE!

[kamshaft1]

Hi Guys,

Ive just installed a veritas r8 alarm in my house and im having a few problems commissioning it!

Going thru the Installation manual I enter 1234 and press PROG. I then do a walk test but on the keypad Zones 7&8 red lights stay on constantly and the box beeps 9 times. all the other zones work OK and the tamper red light stays on and the green unset light flashes.

Had a look in the manual and cant seem to see anything to help me out! Can any of you guys help me please?

thanks

 

[sparkymarka]

are zones 7/8 used ? if not have you linked them out ?

 

[kamshaft1]

yes they are in use, one is the upstairs landing and the other zone is the panic alarm

 

[sparkymarka]

sorry didnt read it all . you also have a tamper on it check global tamper , bell tamper and keypad lid.

 

[sparkymarka]

does the landing detector light up ? is the panic button pressed ? red window ?

 

[kamshaft1]

tampers are ok, also im commissioning it while the lid of off the main control unit, shall i put the lid on or is it ok to do it off?

Also i have two key pads, one downstais one upstairs, the one downstais im using to commission.

When i press 4321 the one downstairs zones 7&8 stay on and the one upstairs zone 1 light stays on lol what a headace!!

 

[kamshaft1]

does the landing detector light up ? is the panic button pressed ? red window ?

yes when i walk through the dector lights up, and no the button is not pressed.

 

[sparkymarka]

lid needs to be on to clear tamper fault, what detectors are you using ? what is zone 1 ?

 

[kamshaft1]

lid needs to be on to clear tamper fault, what detectors are you using ? what is zone 1 ?

ok ill put the lid on and try again, detectors are texecom reflex and zone 1 is door contact on main front door.

 

[sparkymarka]

check software version there was a recall for versions 0.49-0.59 what the issues are iam not sure look on main chip on pcb .if its not that version take out wiring from 1, 7, 8 put in wire link and recheck if fault goes away check your wiring.

 

[kamshaft1]

check software version there was a recall for versions 0.49-0.59 what the issues are iam not sure look on main chip on pcb .if its not that version take out wiring from 1, 7, 8 put in wire link and recheck if fault goes away check your wiring.

ok ill have a check, just another thing,

ok, ive put the lid on and tamper light has gone off. when i press 4321 zones 7&8 lights stay on the keypad.

thanks