Washer wet... what cause?

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After a load of cotton towels and bathmats, they were still wet. Thinking it was because they had been on short spin, I set it to rinse and full spin. It was unusually noisy, with an intermittent banging which I thought might be the spinning drum catching on the tub. It did not reach full speed.

Afterwards, the towels were still wet and there was an inch of water in the drum.

I took off the pump cover, and soapy-looking water came out, but no coins, socks or underwires, just a few bits of fluff. I was surprised there were no visible pump vanes, just a rubber disk at the back which felt like it had a rubber fin on it. The pump cap looked as it it pushes against the rubber disk, it has a ring on spacer legs.

I put half the towels back, rinsed and span successfully (no banging and full speed) they came out reasonably dry and no water in the drum.

I am wondering if the weight of wet towels caused poor spin and draining; or if the poor draining caused the towels to stay wet and heavy.

I don't see why the pump didn't take all the water out, even if spin speed was low.

Machine is a Philips 082, quite old but has been infrequently used. It doesn't do this on usual light mixed loads.
 
I put half the towels back, rinsed and span successfully (no banging and full speed) they came out reasonably dry and no water in the drum.

I am wondering if the weight of wet towels caused poor spin and draining; or if the poor draining caused the towels to stay wet and heavy.

I think you've answered your own question there JohnD.
 
you think it was the weight of towels? but why wouldn't the pump empty the drum?

Or did you mean it was the pump?
 

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