Hi
18 months ago we replaced old wc etc with new. Toilet flushes ok but then after a few weeks toilet waste won't flush away - this has happened 4 times now. The last time the plumbers dug up drains outside and said problem was due to a collapse near main drain away. They fixed this and put in an access chamber. (Todate we have not been billed for this work). Well, we had friends over Christmas and the problem came back. Today I opened the access chamber and it was FULL of waste paper etc etc etc. I cleaned it out and flushed all the pipes and OK again. Can anyone tell me why this is happening especially after outside was dug up and sorted. If there is a problem with angles/drops etc etc surely the plumbers who installed the new cloakroom WC should have known this when they re-positioned pipework.
(we have a lovely new cloaks and cannot use it)
Thanks,
18 months ago we replaced old wc etc with new. Toilet flushes ok but then after a few weeks toilet waste won't flush away - this has happened 4 times now. The last time the plumbers dug up drains outside and said problem was due to a collapse near main drain away. They fixed this and put in an access chamber. (Todate we have not been billed for this work). Well, we had friends over Christmas and the problem came back. Today I opened the access chamber and it was FULL of waste paper etc etc etc. I cleaned it out and flushed all the pipes and OK again. Can anyone tell me why this is happening especially after outside was dug up and sorted. If there is a problem with angles/drops etc etc surely the plumbers who installed the new cloakroom WC should have known this when they re-positioned pipework.
(we have a lovely new cloaks and cannot use it)
Thanks,