Waterproofing floor

11 Aug 2009
Reaction score
United Kingdom
I am in the middle of an insurance claim disaster - the builders sent to repair floor damage to my ceramic tile floor didn't look at the damage that the water did under the tiles and just ripped out the whole floor. I inherited the floor from previous owners - who apparently didn't install any damp proofing before laying the latex and then floor tiles. Of course my insurance company is under no obligation to pay for damp proofing as it wasn't in place in the first place. Had I known that I wouldnt have gone ahead with the claim as it would prove too expensive. I have two questions:

1. should the builder have checked under the tiles to see what the extent of the damage was and also if there was damp proofing so he could advise me what I was up against BEFORE ripping out the whole floor (I am left with a concrete slab now, at least I had floor tiles before)?

2. how can I install a damp proof course myself? I have already started works on the bathroom and am at a point where I can't really stop those works and can't afford to pay someone to do both rooms at the moment.

Please don't refer me back to the insurance company/loss adjuster, I think they've just had enough of me and want me out of their hair. No one seems to understand my frustration and no one at the building company will answer my question as to why they didn't (or don't) excavate to see what damage was done under the floor.

Thanks in advance...
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I would give Ardex a call, they sell products that are poured onto a cocrete floor to act as a membrane.

My knowledge is a little limited on this so I wasn't even gonna post a reply, I just know that the technicians at Ardex are one of the best in the Country. :-


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