Wink Haus multi point front door lock

[Paul205]

Happy New Year.

I have a Wink Haus multi point door locking mechanism that is installed in a composite front door. The mechanism was installed in the door in the door manufacturer's factory and then the door was installed in my property around 10 years ago.

The locking mechanism has a hook at the top of the door and a hook at the bottom of the door and then a straight bolt midway up the door. These all engage into the door frame by lifting the internal door handle or external door handle.

Additionally, just above the straight bolt is a mechanism that is sprung loaded in and out of the door and I believe is referred to as a latch. The latch engages into the door frame when the door is shut. The latch does not seem to be 'sticky' in the door and I know it engages into the frame when the door is shut.

I believe that there is a fault that has developed, so my first question is if I walk through the door from the inside of the house to the outside of the house and shut the door behind me, the latch will then engage into the frame. Should I then be able to push down the external door handle which would retract the latch into the door allowing me to open the door from the outside or alternatively, if I push down the external door handle should the mechanism be designed not retract into the door and therefore lock me out of the house?

The reason I am asking this is up until a month ago, the mechanism would allow me to be locked out of the house (which I was always mindful of) but this allowed me to shut the door from the inside of the house during the day, knowing an intruder could not use the external handle from outside to open the door. In the last month, the mechanism operation has changed where I cannot be locked out of the house but an intruder could simply open the front door from outside by using the door handle which would retract the latch

Many thanks




Pau

 

[crank39]

Something has altered then, have you changed the spindle from a 2 piece to a one piece solid spindle at any point?

 

[Paul205]

thanks for your response. I haven't altered anything but there seems to be a change in operation which I am assuming is due to a fault appearing in the last month.

 

[aveatry]

AS crank is saying - its a - or was a split spindle and as far I I know there is no way it can stop being a split spindle unless perhaps over years of no use and its rusted together ??

 

[Paul205]

OK, so the spindle is a one piece spindle that joins the inner handle and outer handle.

 

[crank39]

Some Winkhaus locks, like the AV3, feature a "daytime latch" or "service mode" that allows the door to be opened from the outside using the handle without a key. Look for a small blue switch on the frame (keep) or the lock mechanism itself. If it's engaged (usually in the down position), disengage it (move it up) to restore key-only entry from the outside

 

[Paul205]

many thanks Crank, when you say the lock mechanism, do you mean a visible part of the mechanism or would it need withdrawing from the door?

 

[crank39]

Visible

 

[Paul205]

thanks Crank, theres no visible switch